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FAQ

If you are not sure about preparing your artwork,please contact us for an artwork preparation or design quote, this will ensure that you get the best quality and hopefully do not miss any deadlines you may have. Here we have tried to list answers to some of the more frequently asked questions (FAQs) for your reference.

Yes. All of those canvas prints are framed, as indicated in the product pages. And it is also ready to hang. The hooks are already mounted, where you can immediately hang it on your wall after unboxing.
Shipping fees may vary depending on the amount of order and location. Find the shipping rates at the checkout page. You can also give us an email if you have further queries about this matter.
Shipping is FREE within the United States at a minimum order of $80. However, standard shipping fees apply to other countries. The price is determined at a pro rata shipping rate according to the weight and the size of your ordered wall art. The fee ranges from US $9.90 – US $29.95. You can also enjoy a Worldwide Free Shipping Offer with one order that exceeds US $360. Just apply coupon code: GR8D3AL
Selected items have expedited shipping options. Extra fees range from US $28 to US $85, pro rata to the weight and size of the canvas that was ordered. However, this option isn’t available for oversized items, or orders with multiple items. Feel free to contact our support team if you have more questions or if you want more details. If you have special shipping requests, just go ahead and contact us too. We’d be happy to cater to your needs.

Arrival times vary, and depend on certain conditions; like the weather, your location, regular holidays, and custom delays. Below, you can find the general guideline for the estimated amount of time it would take to ship your order.

United States & Canada: 6-25 business days

United Kingdom: 6-25 business days

Northern Europe: 6-15 business days

Central Europe: 14-25 business days

Australia, New Zealand: 7-10 business days

Asia Pacific: 7-10 business days

United Arab Emirates: 7-10 business days (expedited shipping only)

US (AE/APO): 21-35 business days

Latin America and the Caribbean: 10-25 business days

North Africa and the Middle East: 10-25 business days

Sub-Saharan Africa: 10-25 business days

We also offer expedited shipping options for customers who have urgent orders. Shipping time for accelerated orders takes 4-7 days. The estimated time doesn’t include 2 business days for lead time.

Please remain calm, and do not fret. Rest assured, that your item is in good hands! “Label is created” means that the item is ready to be shipped. The “pre-shipment” status means that the wall art has already been shipped. Our internal policy dictates that we immediately ship a replacement if there are signs of untoward incidents (package lost-in-transit, or items with frozen status for 25 days). Your order will get to you by all means possible. We will make sure of that. Barring any mishaps, you would receive your orders with zero delay. Any concerns? Please contact our support team for any shipping or tracking concerns.
Every piece of canvas wall decor is made of top-notch-quality materials. They are built to satisfy you. But if you find any part of it unsuitable to your standards, we completely understand. We can also relate to having to return an item without reason.As sellers of these products, we are passionate about making the entire buying and receiving process as seamless and easy as possible. It’s a part of our satisfaction guarantee!If you wish to return your order, please do so within 30 days of receiving the product. We will exchange or replace the prints with something else of your choice (at the same value). However, the panels and prints to be returned must be in its “original” condition, complete with original packaging.All you play for is the return postage of the good. So, if you wish to continue with a return, please visit our Return Centers. Have your email (the one you used to register an account with us), and the order number ready before you embark on the returning process.
Chosen an amazing canvas wall art? All you need to do is to click “Add to Cart” button to add it to your shopping cart or click the “Buy Now” button to immediately direct it to check out page. If you have further queries, just contact us.
All major credit cards, including Visa, Mastercard, American Express, and Discover. Paypal and wired transfer are also accepted. If you have further queries, just contact us.
We assure that you can safely shop within our website. We uses SSL technology (Secure Sockets Layer) to encrypt your payment data that is sent through the Internet. As you go along within the checkout process, you will see a safety symbol indicating that your payment information is protected. If you have further queries, just contact us.
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